If I had to summarize it, it’s this: Our phone puts a new choice on life’s menu, in any moment, that’s “sweeter” than reality. If, at any moment, reality gets dull or boring, our phone offers something more pleasurable, more productive and even more educational than whatever reality gives us.
But it also changes us on the inside. We grow less and less patient for reality as it is, especially when it’s boring or uncomfortable. We come to expect more from the world, more rapidly. And because reality can’t live up to our expectations, it reinforces how often we want to turn to our screens. A self-reinforcing feedback loop. — Tristan Harris